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Ample Technologies
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Ample Technologies
500 - 1,000 employees
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Consultant - Technical Support null
India, New Delhi, Bangalore/Bengaluru
Opportunity Expired
Ample Technologies is hiring for Consultant - Technical Support.
Opportunity details
Opportunity Type
Graduate Job
Application dates
Minimum requirements
Accepting International Applications
No
Qualifications Accepted
I
IT & Computer Science
Computer Science (all other)
Computer Systems and Networks
Programming & Software Engineering
Hiring criteria
Entry Pathway
See details
Job Description
Qualification
UG/PG (IT)
Key Responsibilities
Customer service / Front-end customer handling.
Handling customer queries/issues in the store related to (Mobile, Laptop Desktop).
Troubleshooting of technical-related issues and ensure to resolve the issues/queries.
Escalate problems when unable to resolve customer issues.
Knowledge of computer hardware software is added advantage.
Key Requisites
Excellent language fluency, excellent verbal written communication skills.
Should be able to handle customer queries and should aim at customer delight.
Should be technically sound.
Self-driven goal-oriented and willing to work on Weekends
Duration: Contract Basis
Your consultation period is 1 year and this period may be extended or pre-closed as per the business needs
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Entry Pathway
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
I
IT & Computer Science
Computer Science (all other)
Computer Systems and Networks
Programming & Software Engineering