Job Description
Designation: IT Support Engineer - Linux / Windows System
Location: Chennai - Ambattur Industrial Estate
Candidates located in Chennai are only preferred
Roles & Responsibilities
- Gather the customer's requirement via Email / Phone / Directly and suggest a suitable solution.
- Hardware & Networking
- Experience in designing LAN, WAN, WLAN
- Knowledge or Experience in AD, DNS, DHCP, RDP, WD
- Implementation of various network devices (e.g., Routers, Switches, firewalls, load balancers, DNS, VPN, QoS)
- Good Knowledge of various network monitoring tools.
- Replacing faulty network hardware components when required.
- Identifies, diagnoses, and resolves customer network problems - Level-1/2 support.
- Maintaining, configuring, and monitoring virus protection software and email
applications.
- Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations.
- Monitor performance and ensure system availability and reliability.
- Monitor system resource utilization, trending, and capacity planning.
- Select and implement security tools, policies, and procedures in conjunction with the company's security team.
- Create and maintain comprehensive documentation for all implemented networks.
Desired Candidate Profile
- Education - Any Graduate with Red Hat Certification
- Knowledge or Work Experience on Linux
- Good system understanding
- Good at multitasking
- Decent Communication Skills
- Should be flexible to work from office - Chennai, Ambattur