What It Does: Offers a suite of A.I-powered software for marketing, sales, and customer service across multiple chat channels.
Staff Stats: 50 Employee
Financials : $1.0M
Inspired by the successful phenomenon of WeChat, the co-founders started off the venture in late 2015 as a conversational commerce company providing digital concierge services via popular messaging apps such as WhatsApp, Messenger, and SMS. As they were seeking ways to automate and scale the business, it led them into researching AI and building a chatbot platform to manage the service better.
The platform was a success with an influx of requests from the industry for a similar build for their enterprise use. The founders then decided to pivot the business and AiChat was officially founded in July 2016. Since then, the platform has evolved from a simple chatbot platform to a sophisticated AI-powered conversational experience solution.
Beyond supporting automated responses to FAQs, it was built to value add real business goals and project a brand experience that won new customers and retained existing ones. Today, AiChat is the leading AI-powered conversational experience solution provider, empowering many Fortune 2000 brands to build success stories across Asia.
AiChat is a leading AI-Powered Conversational Customer Experience platform designed to help brands automate business processes in customer service, marketing, and commerce via social messaging apps. The company is based in Singapore, Malaysia & Indonesia with a diverse team of experienced digital marketers, user experience designers, and AI expert who helps brands to develop effective messaging and AI strategies that improve customer experience and drive business ROI.
Some of the trusted brands that have already adopted AiChat's solution include Philips Lighting, Bayer, Coca-Cola, Pernod Ricard, Petron, TESCO, Mitsubishi Motors, Kia Motors, Marina Bay Sands, Hatten Hotel Group, and many other enterprises across Asia.
We are a diverse team of experienced AI technologists, conversational designers, chatbot developers, and digital marketers from WPP, Microsoft, IBM, and Accenture backed by strategic private investors who are formerly from Adobe, Salesforce, and ServiceNow
We offer great pay and perks, as well as the proven ability to grow. Also, we offer you an opportunity toward great career progression, and to learn from some of the world’s best across all fields.
We endeavor to empower companies to automate and scale their customer service operations, whilst constantly innovating to create practical applications of AI that deliver concrete marketing ROI - ultimately turning every conversation into a sale.
We’re building a future in which practical AI technology and people work alongside each other — each doing what they do best — to create efficient & genuine experiences for customers. You could be our next team member to challenge the status quo together with us!
We’re always seeking like-minded individuals to join our teams. We aren’t clocking watchers, and we work in a highly results-driven way. You can expect full autonomy to experiment with your own ideas in a meritocratic environment.